Call Us Toll Free: 866-98-PARTS - 866-987-2787
Fax: 1-516-997-9890
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Hours of Operation
Monday - Friday: 9 - 5 est
Closed: Sat & Sun
Trusted Site Seal

Customer Service

  • $15 Minimum Order
  • Unused/Sealed Parts and Accessories can be returned within 30 days of invoice. Must also be accompanied by a RMA# (Return Merchandise Authorization).
  • All returns are subject to a 25% Restocking Fee.
  • No Exchanges/Returns on any Electrical Components (Industry Standard).
  • Prices are subject to change without notice.
  • Warranties are in accordance with current Manufacturers' Policies. No Labor warrantee.
  • Manufacturers part numbers & illustrations intended for identification purposes only.
  • Sales Tax is collected in NY.
  • To request an RMA number, phone us at 1-866-98-PARTS.

Shipping Terms

  • $10 Standard Shipping on orders under $300*
  • A $4.50 handling charge will be added to all orders.
  • Larger items/orders have increased Shipping & Handling charges and some may be shipped by truck, freight collect from their manufacturing point.
  • Parts are subject to availability and may be out of stock at time of order. Backorders will be shipped as soon as they come in. Freight charges will be added to back orders.
  • Items are shipped Standard UPS Ground Delivery, however- Next Day Air & Second Day Air shipping options are also available at additional charges.
  • Shipping & Handling is not included in any of the prices shown.
  • Damage claims to be directed to & filed with Delivering Carrier.
  • All Shipments are F.O.B First Line Laundry Corp.
  • We do not ship to P.O. Boxes
*US only excluding Hawaii, Puerto Rico & Alaska, excludes motors, bearings, trunnions, laundry bags, motors/gears, casters, parts #AL430884, #125FH, #345FH, #346FH and special order items.

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